Implementation of Best Practices for the Management of Radio-Electronic Signal Blocking Systems: A Case Study at the Ministry of Justice, Peru

Abstract

The current management of radio-electronic signal blocking systems in penitentiary environments faces significant challenges, such as inefficiency in signal disruption, non-compliance with authorized signal standards, and the generation of social tensions in nearby communities. The purpose of this study is to apply Best Practices that refine the operability of such systems in penal centers, in order to minimize unauthorized communications from these facilities, optimize signal penetration within them, and mitigate protests from the surrounding population. To this end, the FRS Methodology based on the PMBok methodology, as well as the PDCA Method and the ITIL Methodology were created and utilized; a case study was conducted in a group of penal establishments in Peru, where the methodology has been implemented. In this paper, three key indicators have been addressed, and through the implementation of the FRS methodology, the established objectives have been achieved. The results obtained exhibit behavior within the expected range, allowing us to conclude that the FRS methodology can improve the management process of radio-electronic signal blocking systems in penal institutions.